Mowa Sports Return and Exchange Policy
We aim to provide the best experience with your purchases. Please review our return and exchange policy carefully:
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Eligibility for Returns and Exchanges:
- Returns or exchanges are accepted within 10 days of delivery.
- Items must be in their original packaging, unused, and in new condition.
- Returns that do not meet these criteria will not be accepted. Customers must pay additional postage to have the item sent back.
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Usage Restrictions:
- Do not use or workout in knee or elbow sleeves, belts, or any other Mowa Sports gear.
- Sizing Information: Sizing is approximate and varies by personal preference. Once an item is used, it cannot be returned or exchanged.
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Final Sale Items:
- All closeout or sale items are final and are not eligible for returns or exchanges.
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Processing Time:
- Once your return is received, please allow 5-7 business days for processing.
- Refunds are only provided for products with faults or technical issues.
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Exchanges:
- Before sending an item for exchange, check our website to ensure the replacement item is in stock.
- Once your exchange is processed, you will receive a notification when the new item is shipped.
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Shipping Costs:
- Original shipping costs are non-refundable.
- If a return is received after the 10-day limit or does not meet the guidelines, the item will be returned to you at your expense, and no credit will be issued.
We appreciate your understanding and look forward to serving you. If you have any questions, feel free to contact us for support.