Our shipping policy ensures efficient and reliable delivery of goods to our international customers. We offer a range of shipping options to accommodate different needs and preferences.
Processing Time: Orders are processed within 2 business days from receipt. This includes order verification, preparation, and packaging.
Shipping Methods: We partner with reputable carriers to offer various shipping methods, including standard, expedited, and express options. The available shipping methods will be specified at checkout.
Delivery Time: Delivery times vary depending on the destination and chosen shipping method. Typical delivery times range from 7 to 10 business days for international orders. Please note that these times are estimates and may be affected by factors such as customs processing and local postal services.
Shipping Costs: Shipping costs are calculated based on the weight, dimensions of the package, and the destination. The total shipping cost will be displayed at checkout before you complete your purchase.
Customs and Duties: For international shipments, the recipient is responsible for any customs duties, taxes, or fees imposed by their country. These charges are not included in the shipping cost and must be paid separately by the recipient.
Tracking: Once your order has shipped, we will provide a tracking number so you can monitor its progress. You can track your shipment through the carrier’s website or through the tracking link provided in your shipping confirmation email.
Delivery Issues: If you experience any issues with your delivery, such as delays, damage, or missing items, please contact our customer service team as soon as possible. We will work with you to resolve any problems and ensure your satisfaction.
Returns and Exchanges: Please refer to our returns and exchanges policy for information on how to handle any returns or exchanges related to your shipment.
By adhering to this shipping policy, we aim to provide a smooth and transparent shipping experience for all our international customers.